Concise Beam Readme
January 26, 2012

This readme file is for version 4.57b of Concise Beam

**** IMPORTANT INSTALLATION INFORMATION ****
In order for your license key to be remembered between sessions you must choose "Run as Administrator" when running Concise Beam on Windows Vista or Windows 7.  You can do this by right-clicking on the Concise Beam desktop icon and selecting Properties.  Under the "Shortcut" tab click the "Advanced..." button.  In the Advanced Properties dialog click the "Run as Administrator" option.  You can also do this each time you run Concise Beam by simply right-clicking the Concise Beam desktop icon and selecting "Run as administrator".
********************************************

GETTING STARTED GUIDE

Please see the Concise Beam Getting Started Guide for help in using Concise Beam for the first time. You will find information on how to get further help and technical support.

The Getting Started Guide is distributed in pdf format (*.pdf).


KNOWN HARDWARE or SOFTWARE PROBLEMS

If you experience any problems using Concise Beam we recommend that you first ensure that you have the latest updates or service packs for your operating system, as well as the latest driver for your video card and printer. We further recommend that you ensure that you do not have any viruses or worms infecting your computer. The above problems have affected some of our users and impacted on the use of Concise Beam.

1) Some users may find that the 3D image of the beam becomes partially corrupted when overlaid by other windows or the menus. You can clean up the window by resetting it with the Reset item in the View menu. This is the evergreen tree in the toolbar. This problem is a function of the video hardware your computer uses (generally older hardware). If this impedes your use of Concise Beam please let us know at support@BlackMint.com.

2) Concise Beam makes use of the OpenGL sub-system of Microsoft Windows which is used by Concise Beam to draw the 3D image of the beam. Some video cards have incompatibilities with this Windows sub-system and will not allow Concise Beam to run. Obtaining and installing the latest video drivers from your computer or video card manufacturer has been found to solve the problem in most cases.